ATEK Online Platform Subscription

This annual service and support package provides comprehensive maintenance and support for your ATEK environmental monitoring platform. It includes hosting, unlimited user access, and sensor capacity as per your package. Benefit from continuous data storage, weekly updates, 24/7 cloud infrastructure monitoring, and dedicated phone support.

Specification:

• Hosting of the ATEK platform
• Unlimited number of users
• Unlimited number of sensors (package dependent)
• Data storage in permanent mode
• Weekly software updates
• 24/7 cloud infrastructure monitoring
• Request management system
• 24/7/365 phone support (855-982-2835 x2)
• Emergency response time: 60-minute phone call, 48-hour technical inspection
• Technical visits are not included.

Application:

Essential for life science organizations, healthcare facilities, research institutions, pharmaceutical companies, laboratories, and biotechnology companies utilizing the ATEK environmental monitoring platform.

Benefits:

• Ensures continuous and reliable operation of your monitoring system.
• Provides access to the latest features and performance improvements.
• Minimizes downtime with 24/7 monitoring and support.
• Offers peace of mind with rapid emergency response.